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Managed Services
 
The Power of a Company in Motion
Offering a full suite of Managed and Outsourced Services Solutions, FusionBridge provides PeopleSoft/J.D. Edwards customers with enhanced service delivery capabilities while reducing overall operating costs. PeopleSoft/J.D. Edwards customers can now look forward to a cost effective alternative for the on-going management and support of their PeopleSoft/J.D. Edwards software and hardware environment.

As a leading provider of selective IT Outsourcing Services, FusionBridge has a clear strategy to capitalize on the strengths of its >15 years of ERP experience. Our experience and partnerships provide customers with state-of-the-art infrastructure, unparallel security, reliability, monitoring, and business continuity. We blend our extreme Application Support skills with our partners to provide a seamless solution for our customers be they local or national.
 
Applications Management and Hosting Services Solution to Exceed Your Expectations
FusionBridge provides Applications Management and Hosting Services solutions that will more than meet your technology needs and exceed your service-level expectations. Our solution will guarantee that you will realize financial and functional benefits. FusionBridge will help you gain the efficiency of a scalable delivery architecture, and variable cost structure for your PeopleSoft/J.D. Edwards environment, while maintaining the predictability of a fixed monthly bundled service fee contract over a set term.

Our PeopleSoft/J.D. Edwards Application Management and Hosting Services solution provide all infrastructure elements, and end-to-end functional and technical operations. Our solution is focused on:

  • Cost effectiveness
  • Delivering a single point of accountability
  • Streamlining and simplifying the technology change from Xe to 8.12 and beyond
  • Accepting financial responsibility for the computing assets
  • Delivering a single comprehensive service level agreement that covers both the infrastructure and applications

For each component of our infrastructure, FusionBridge delivers best in class technologies supported by a proven track record of delivery across many computing platforms, including IBM, AS/400 i/Series systems, and various Unix and NT systems. Our products and services are delivered out of either our data centers in California, or through national sites through our strong partnerships. We are proud to have CenterBeam and IBM as our hardware and infrastructure partners in scaling our managed services offering and skills with their world class data centers for our most demanding of customers.

With more than 130 clients, and over 200 sites, FusionBridge has been delivering full service PeopleSoft/J.D. Edwards professional services. It is with this extensive experience that FusionBridge can expedite the time to launch a hosted production environment with the highest levels of quality, a reduction in implementation time, and a cost effective transition for your organization. We help you realize faster cost savings and application benefits.
 
Performance, Availability, and Reliability of your Application Environment
PeopleSoft/J.D. Edwards customers are consistently guaranteed service level application uptime, ensuring that your mission critical applications are always available when you need them. With access to application, IT and CNC specialists, along with continued application monitoring, FusionBridge ensures system performance, application availability, and reliability 24 hours a day 7 days a week.

Our Application Management Services deliver a comprehensive level of support that includes application administration, support, and availability, database administration, application monitoring, CNC support, research and advice on ESU’s, SAR’s and Service Packs, as well as the various architecture and application design functions needed to deliver these services.

Additionally, our Application Management Services create a financial and operational environment conducive to supporting new application implementation projects:

  • Customization and bolt-ons
  • Integration
  • Deployment
  • Upgrade Services for new and existing modules.

These greater capabilities enable FusionBridge to offer superior value to PeopleSoft/J.D. Edwards customers.
 
Commitment to Service and Customer Satisfaction
Our Application Management and Hosting services solution is implemented and managed to deliver the highest customer satisfaction. FusionBridge is committed to the success of our customers, and we deliver our services with the speed and agility to meet your needs.

The sooner you take advantage of FusionBridge’s Managed Services, the sooner you can start realizing the full value of your PeopleSoft/J.D. Edwards environment and enjoying the following benefits.

  • Predictable PeopleSoft/J.D. Edwards IT cost structure
  • Improved reliability, stability, and service quality through specific service level agreements
  • Lower costs due to our leverage and scale
  • Increased access to experienced staff and expansive technology resource pool
  • Significant increased flexibility to respond to changing business conditions
  • Single point of accountability for resolution of the PeopleSoft/J.D. Edwards environment and issues
  • Preserved capital for other business initiatives

 
Why Wait? Start Taking Advantage Today
For more information on FusionBridge or a no-obligation consultation, call (949) 715-3666, or visit our web site at www.fusionbridge.com.

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